Dueck Auto Group is one of Canada’s largest automotive dealerships with four locations in the Greater Vancouver Area - Dueck on Marine, Dueck Downtown, Dueck Isuzu and Dueck Richmond.
Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to supporting the community.
Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome you to join our dynamic and creative team.
POSITION SUMMARY The Body Shop Administrator is a friendly, professional and customer-oriented individual responsible for managing the daily administrative and customer service duties within the Body Shop Department. The main responsibilities include scheduling customer appointments, closing out work orders, completing invoices, reconciling the ICBC schedule and preparing time cards for payroll. Reporting directly to the Body Shop Manager,
the Body Shop Administrator ensures accurate documentation and processing within the Body Shop Department.
KEY RESPONSIBILITIES Answer phone calls and inquiries in a prompt and professional manner
Schedule and coordinate customer appointments
Sign customers into courtesy cars, complete walk-around inspections and fill out rental agreements
Prepare daily time cards for payroll and request payroll approval from the Body Shop Manager
Create invoices and post-repair orders
Ensure invoicing is processed promptly and in compliance with ICBC policies and procedures
Manage cash, including collecting payments and balancing the daily float
Report WIP (Work In Progress) at month's end to the Body Shop Manager
Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.
TECHNICAL SKILLS & REQUIREMENTS Minimum one year of dealership and/or receptionist experience
Experience with Mitchell & Audatex Estimating Software is an asset
Post-secondary training is an asset
Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook)
LOGISTICAL REQUIREMENTS This is a full-time position that may require working extended hours, including weekends, in order to meet deadlines based on the needs of the business.
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📌 Automotive Body Shop Administrator (British Columbia)
🏢 Dueck Auto Group
📍 British Columbia
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