Reporting to the Manager, Critical Care, and Respiratory Services, the Ward Clerk is responsible to facilitate the flow of patient care efficiently and safely through accurate and timely completion of assigned duties. Patient care is provided with an interdisciplinary focus; the Ward Clerk is required to work with all members of the Health Care Team in a collaborative fashion. The Ward Clerk will demonstrate excellent written and verbal communication with tact, diplomacy, empathy and courtesy to patients, families and staff.
QUALIFICATIONS
Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
Demonstrated computer skills with order entry in Cerner applications
Recent ward clerk experience with demonstrated competencies in transcription, processing and follow-up of inpatient physician orders
Experience with the Critical Care Information System
Demonstrated proficiency in Microsoft Office (Word - to be tested)
Demonstrated knowledge of medical terminology (to be tested)
Typing 30 words per minute (to be tested)
Demonstrated knowledge of payroll entry in Medipay
Demonstrated problem solving, decision making and organizational skills
Excellent interpersonal and communication skills
Excellent ability to manage multiple requests and prioritize workload
Ability to adapt to a rapidly changing work setting
Availability to work 12- and 8-hour shifts, weekends, and statutory holidays on a rotational basis
Demonstrated self-directed worker with minimal supervision required
Recent satisfactory performance and attendance records
Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment
Preferred
Ward Clerk Certificate Program
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📌 Ward Clerk – Critical Care #525-26 (Ontario)
🏢 Brightshores Health System
📍 Ontario
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