Join MSC Canada as an Export Documentation Representative, managing shipping documents at the front desk. Ensure compliance and support customer inquiries efficiently in a structured workplace.

In this role, you will handle critical shipping documentation and act as the primary contact for front-desk operations. With a focus on customer service and document management, you will facilitate seamless export and import processes while maintaining regulatory compliance. Your ability to multitask and communicate effectively will contribute to the success of our operations.

Key Responsibilities:
• Assist couriers with document pickups and submissions
• Accurately record Bills of Lading in our systems
• Scan export documentation in and out of the system




• Respond to customer inquiries via email and phone
• Process Canada Customs submissions efficiently

Requirements:
• 2 years of customer service experience required
• Knowledge of documentation processes preferred
• Proficiency in Microsoft applications needed
• Bilingual in French and English preferred
• Experience with ERP or Transportation Management systems advantageous

Utilize your documentation skills and customer-centric mindset to thrive at MSC Canada.
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📌 Export Documentation Representative at MSC Canada (Quebec City)
🏢 MSC Mediterranean Shipping Company
📍 Quebec City