Drive customer satisfaction with W.W. Grainger as a Field Operations Associate on a 1-year contract. Focus on product selection, sales opportunities, and exceptional service skills.
This role emphasizes customer loyalty and satisfaction through effective order entry, product recommendations, and secure handling practices. With over a year of customer service experience, you'll promote Grainger's diverse MRO products while demonstrating exceptional communication abilities.
Collaborate with internal teams to ensure a seamless customer experience.
Key Responsibilities:
- Own the complete customer experience throughout the sales process
- Capitalize on sales opportunities to boost revenue targets
- Promote company products and provide suitable substitutions
- Acquire thorough knowledge of products and obtain necessary certifications
- Process transactions and keep customers updated about orders
Requirements:
- Minimum 1 year of experience in customer service
- High school diploma or GED required
- Valid driver’s license upon hire
- Ability to operate powered industrial equipment
- Strong communication and problem-solving skills
Leverage your customer-focused sales acumen and communication skills to enhance service at Grainger.
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📌 Field Operations Associate at Grainger (Winnipeg)
🏢 Grainger Canada
📍 Winnipeg
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