Transform your automotive expertise into a rewarding career as an Auto Claims Representative with Definity, featured in Canada's cutting-edge insurance sector. Enjoy a hybrid work environment while assisting customers with their claims.
In this full-time role based in Vancouver or Laval, you will report to the Team Leader and investigate first-party automobile claims. Your experience in customer service and knowledge of auto terminology will help you provide excellent service throughout the claim process. Join a collaborative culture dedicated to empowering employees while making a difference in customers' lives.
Key Responsibilities:
• Investigate and settle first-party automobile claims
• Provide courteous claims service to customers
• Manage auto claims via telephone from intake to resolution
• Explain the claims process thoroughly to all customers
• Maintain precise records and documentation
Requirements:
• High school diploma minimum required
• Experience in handling automobile claims
• Previous customer service and call center experience
• Strong keyboarding skills and system navigation
• Exceptional written and verbal communication abilities
Leverage your auto industry expertise to enhance customer satisfaction and drive success at Definity.
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📌 Auto Claims Representative at Definity (British Columbia)
🏢 Definity
📍 British Columbia
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