17 Oct
|
Four20 Premium Market
|
Alberta
17 Oct
Four20 Premium Market
Alberta
Salary Range: $42,500.00 To $50,000.00 AnnuallyTHE ROLEReporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor - hiring, training, coaching and scheduling - while managing the store's financial performance, customer experience, safety and compliance. You lead by example in line with FOUR20 values, always protecting the interests of the company, the team and the customer.ESSENTIAL FUNCTIONSThe basics: your store is open, your people are safe, and compliance is upheld at all timesSubmit the weekly recap (Forms) and timecards by Monday 12pm, and complete the monthly store standards audit and manager surveyLead and coach through the company vision and core values; nurture a protected, inclusive environmentCascade Hub-set targets to the team and lead the planning to achieve them: revenue, average basket value, labour and budgetPlan to Hub-set budgets and sales forecasts, in partnership with the District ManagerApprove store expenditures within budgetary limits and District Manager approval (supplies, equipment, expense items)Provide consistent communication, coaching and feedback to hold the team accountable to resultsRun the store's feedback loop and meeting cadence: weekly recaps, monthly store-standards reviews, Store Manager and office-hours meetings, and town hallsOn the sales floor 5 days a week, leading by example and coaching in the moment; accountable for training and customer experienceTrain and hold the team accountable for exceptional service through flawless execution of our We Pass programOwn the selection,
training and relationship management of your teamLead inventory counting, management and order receiving for the storeComplete a full inventory count monthly, and run an audit count whenever variance exceeds the set thresholdOwn inventory movement, analysis of inventory results, product destructions and return managementMaintain and monitor store inventory levels and support loss-prevention initiativesExecute visual merchandising as outlined by the HubUnpack boxes for inventory as required (boxes can weigh up to 30 lbs)Own daily scheduling, applying our labour-optimization practices to support a great customer experienceEnsure staff complete required training, onboarding and ongoing functional trainingKeep the store clean, safe and presentable for customersManage vacation / LOA / sick requests and tracking, and timecard approval for your locationPartner with HR and the District Manager to process employee changes for timely, accurate paySupport successful trainings and performance / development meetingsEnsure the team uses current systems (e.G., Lightspeed, ADP Workforce Now)Maintain in-depth knowledge of products and industry-wide product knowledgeBuild and maintain strong relationships within the local communityLead emergency response - a core part of this role: set up structure for unplanned events,
support and direct staff, and secure the location and the safety of peopleOwn inspection readiness (Compliance, OHS, etc.)Keep the store compliance binder current and ensure compliance is executed on the floor day-to-dayKeep the Health & Safety board up to dateComplete reporting and ticketing in JetdocsManage the local security system and building accessWHAT YOU BRING2+ years' experience leading in a retail setting3+ years of proven experience in a retail supervisory role (required)5 years of customer service experience in retail (preferred)Understanding of budget concepts and familiarity with a P&LPost-secondary education in a business-related field and / or formal sales training (preferred)Familiarity with CRM systems an assetGood computer skills (Excel, Word, Outlook); POS experience an assetExcellent customer service and communication skillsWell organized, detail-oriented, and decisive under pressurePROVINCIAL LICENSING & COMPLIANCEThis role supervises and/or manages retail employees.Ontario only: Must hold - or be able to obtain - the Retail Manager Licence (RML / CRML) required by the AGCO to supervise or manage cannabis retail employees, prior to performing any supervisory duties. *Non-negotiable*Must be of legal age and remain compliant with all provincial licensing, legal and company regulations for working in the cannabis industry.WORK ENVIRONMENTMust be able to move and work at different store locations within the city they were hired forFlexible schedule including weekends, evenings and holidays; additional time as business needs require
📌 Store Manager (Alberta)
🏢 Four20 Premium Market
📍 Alberta