Lead with passion as a Front Office Supervisor at Hilton Garden Inn Toronto Airport. Drive exceptional guest service while overseeing a dynamic front office environment.

Join the team at Hilton Garden Inn Toronto Airport, where you’ll play a pivotal role in ensuring guest satisfaction and a smooth front office operation. You'll greet guests, handle complaints, and provide leadership to ensure adherence to brand service standards. This full time role also involves collaborating with other hotel departments to enhance guest experiences.

Key Responsibilities:
• Cultivate a culture of performance and guest-focused service
• Greet guests and manage any complaints promptly
• Train team members on service standards and procedures




• Support Front Office Manager with daily reporting and policies
• Coordinate with departments for seamless guest experiences

Requirements:
• Exceptional customer service skills are essential
• Excellent communication abilities required
• Experience with ONQ is an asset
• Availability for evenings and weekends required
• Authorization to work in Canada necessary

Harness your leadership and customer service skills to create remarkable experiences at Hilton Garden Inn!
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📌 Hilton Garden Inn Front Office Supervisor (Ontario)
🏢 Silver Hotel Group
📍 Ontario