Lead a motivated team at Roots as a Team Lead in our retail store. Enhance store operations, promote customer service excellence, and inspire associates to achieve goals.

Roots is hiring a Team Lead to bridge the leadership team and sales associates. This role requires a minimum of one year in retail, with luxury experience being a plus. You'll oversee operational functions, support Store and Assistant Managers, and cultivate a positive in-store setting for both customers and employees.

Key Responsibilities:
• Motivate sales team to exceed performance goals
• Support management in day-to-day operational tasks
• Model exceptional selling and customer service behaviors
• Mentor new associates during onboarding and training
• Address customer service issues effectively

Requirements:
• Minimum 1 year in retail apparel environment
• Proven leadership in a sales team setting
• Experience with POS management and reporting
• Strong organizational and problem-solving skills
• Flexible availability, including weekends and holidays

Drive exceptional customer experiences and operational efficiency as a Team Lead at Roots.
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📌 Team Lead in Retail at Roots (Alberta)
🏢 Roots
📍 Alberta