Senior On-Site Svcs Spec, Hospitality
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. In addition, works with the Coordinator - Hospitality, Site Manager or Integrated Accounts Manager in the execution of all internal and Client events. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail.

Responsibilities

Become knowledgeable with the Firm's required Best Practices in Food Service Procedures

Prepare meeting rooms for food and beverage service, deliver, set-up and retrieve orders, perform clean-up and reset of meeting rooms when the meeting is finished according to the schedule in the in-house reservation system and organized by the supervisor

Ensure that all tabletop items, including but not limited to linens, plates, cutlery and glassware are clean and presentable, properly set tables and related furniture for special events as instructed by the supervisor





Maintain a safe and orderly work area and perform all job duties in a safe manner, following all Firm safety policies and procedures

Maintain inventory supplies, ensuring the kitchen, conference centre and coffee rooms are well stocked, assist in receiving and storing deliveries

Ensure exceptional client service for all events, including prompt delivery of food, beverage and catering needs, familiarity with boardroom technology and supporting the conference floor set up and take down

Ensure tidiness and cleanliness of café and other kitchen areas

May also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail

Other duties as assigned by Coordinator - Hospitality and/or manager

Qualifications

High School Diploma or GED

Minimum of 2 years experience in a food services, restaurant, hospitality or catering role

Certification required to serve alcohol (eg. Smart Serve in Ontario)

Skills

Working knowledge of accepted food service industry standards with regard to food sanitation, food handling and preparation, food and beverage set-up and service

Solid verbal and written communication skills, with the ability to exercise discretion and good judgement

Possess excellent co-ordination, organizational and interpersonal skills

Excellent multi-tasking skills and adaptable to change

Service oriented

Ability to work as a team or independently

Ability to regularly lift and push objects up to 30 lbs

Basic computer skills with Microsoft Applications

#J-18808-Ljbffr

📌 Commis de l'hospitalité / Hospitality Clerk (Quebec City)
🏢 Ricoh Company
📍 Quebec City