Take charge of service operations as a Service Manager with Brandt. Lead a dedicated team in delivering high-quality after-market support services for heavy equipment across varied locations.

The Service Manager role requires overseeing the service department's daily activities and managing diverse teams including foremen, leadmen, and technicians. You will ensure that service workflows are efficient, customer satisfaction is maximized, and all operations align with safety and quality standards. Strong leadership and exceptional communication skills are critical for driving success in this full-time, on-site role.

Key Responsibilities:
• Manage service workflow to meet scheduling and budget targets
• Build strong relationships with customers for effective service delivery
• Ensure compliance with safety, quality,



and reporting standards
• Oversee accurate quoting, work orders, and job closure
• Monitor monthly performance metrics and manage service budget

Requirements:
• 5-7 years in service management, with experience in heavy equipment
• Solid leadership skills for team management
• Effective communication with customers and employees
• Ability to travel to customer worksites
• Proficiency in desktop applications related to services

Lead your team to deliver exceptional service while improving efficiency and customer satisfaction at Brandt.
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📌 Service Manager with Brandt Equipment (Quebec City)
🏢 Brandt
📍 Quebec City