Lead the returns process at a dynamic warehouse by managing end-to-end operations, including freight returns and compliance. This position demands robust organizational skills, and effective team leadership, and operates on a Tuesday to Saturday schedule.As a Team Lead in Returns Management, you will oversee all aspects of the returns process, ensuring accuracy and efficiency in documentation and operations. You will manage daily work assignments, monitor team performance, and create a positive work culture. A focus on continuous improvement and safety compliance is essential in this role.Key Responsibilities:Manage end-to-end returns processes and freight returnsCoordinate with hub dispatch for in-city store returnsEnsure compliance with Occupational Health and Safety regulationsLead the loading and tagging of returns for outgoing productsMonitor performance metrics for returns and documentationRequirements:High school diploma or equivalentStrong organizational and leadership skillsKnowledge of returns processes and warehouse operationsProficient in tracking tools like AirtableExcellent communication abilitiesBring your leadership skills and efficiency mindset to excel in returns management.

📌 Team Lead - Returns Management (Mississauga)
🏢 Metro Supply Chain Group
📍 Mississauga