Manulife/John Hancock is seeking a skilled Mortgage Administration Specialist in Montreal to handle complex, escalated cases from intake to resolution. The role leverages robust mortgage knowledge with risk awareness to resolve issues across multiple workflows and systems.
You will contribute to quality, knowledge transfer, and continuous improvement while partnering with Loyalty, technology, and operations teams to protect client information and ensure compliant processes.
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📌 Mortgage Loyalty Specialist - Complex Case Resolution (Quebec City)
🏢 Manulife/John Hancock
📍 Quebec City
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