At Small Victory, our mission is simple: to be the best part of someone's day. We focus on quality, consistency, and thoughtful hospitality in a fast-paced café environment. We are passionate about artisanal baking, exceptional coffee, and creating a welcoming space for our community.The RoleWe're looking for a General Manager to lead store performance across guest experience, team development, and financial results. This is a hands-on leadership role responsible for running all aspects of the business, perfect for someone who thrives on the floor rather than behind a desk.What You'll DoLead & Develop: Manage, train, and mentor a high-performing team of Assistant Managers, Supervisors, and Baristas.Elevate the Experience: Ensure a consistent, high-quality guest experience across all shifts and touchpoints.Drive Operations: Oversee daily service flow, staffing, and on-the-floor troubleshooting.Manage the Metrics: Control labour, COGS,



and inventory to meet KPIs and overall financial store performance.Uphold Standards: Maintain impeccable cleanliness, organization, and brand consistency.What We're Looking ForExperience: 1–3+ years of management experience in a café, restaurant, or high-volume retail environment.Leadership: A proven track record of team development and conflict resolution.Business Acumen: Solid understanding of labour management, cost control, and daily operations.Adaptability: The ability to perform and keep a cool head in a fast-paced, high-volume environment.Opportunity to lead and grow a solid team within a celebrated local brand.Autonomy to run your store and drive tangible results.Discounts on our award-winning coffee, bread, and pastries.Dental careDiscounted or free foodExtended health careLife insurancePaid time off

📌 Cafe General Manager - $26 - $35 An Hour (Vancouver)
🏢 Provider Of Premium Tools And Machinery For Woodworking Enthusiasts
📍 Vancouver