Join HIS Canada Travel Inc. as a Web Support and Fraud Agent in a remote capacity. This role emphasizes timely online reservation management and fraud detection through innovative problem-solving.As a Web Support and Fraud Agent, you will manage reservations, respond to customer inquiries, and verify booking details to ensure compliance and customer satisfaction. The position requires excellent communication skills and attention to detail, especially when identifying suspicious transactions and resolving issues.



A background in travel and tourism is pivotal to navigate this dynamic role effectively.Key Responsibilities:Process online reservations accurately and timelyResolve customer inquiries via multiple digital channelsSupport sales by promoting travel productsMonitor bookings for potential fraud activityCollaborate with teams to ensure complianceRequirements:Excellent verbal and written communication skillsStrong organizational and problem-solving abilitiesTravel and Tourism Diploma/TICO preferredComputer literacy, including MS OfficeAbility to work flexible schedule, including statutory holidaysUtilize your communication and analytical skills to enhance customer experiences while protecting against fraud in the travel industry.

📌 Remote Web Support Fraud Agent (Winnipeg)
🏢 H.I.S Canada Travel
📍 Winnipeg