DescriptionCharter Specialist/Scheduler - Temporary Contract PositionSOUTHLAND is currently seeking a charter administration support qualified to join our team in Calgary. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service.This is a temporary contract position with an expected duration of approximately fourteen months.Principal Duties and ResponsibilitiesAnswer phone calls, return messages, and handle inquiriesRespond to emails and requests in a timely mannerAssist charter drivers with questions regarding pick-up and drop-off locationsPrepare charter waybills promptly for clientsAttend regular charter meetingsBe available for rotational on-call - weeknights, weekends,



and holidaysKnowledge and Skills RequiredKnowledge of Highway Traffic Acts and RegulationsMultitasking and ability to handle high-volume of workloadsMap reading ability with knowledge of the city, specifically road systems and attractions in the Calgary areaMaintain a high degree of confidentiality and professional conduct within a high-volume environmentAbility to communicate effectively with drivers, clients, and internal partnersProficiency in Microsoft OfficeWorking ConditionsThe shift for this position is Monday through Friday from 7:00 am to 3:30 pm. Availability for rotational on-call is required including evenings, weekends, and holidays.

📌 Charter Specialist/Scheduler (Calgary)
🏢 Pacific Western Transportation
📍 Calgary