Shape the future of Ontario's Legislative Assembly as a Support Analyst in the Technology Services Branch. Collaborate with IT professionals to provide essential support in a energetic environment.In this role, you will report directly to the Manager of the Service Desk, facilitating non-partisan administrative services crucial for MPPs. You'll leverage your expertise to resolve IT incidents, ensuring smooth operations in a high-pressure ITIL Service Desk atmosphere.Key Responsibilities:Collaborate effectively with internal clientsProblem-solve IT incidents swiftlyProvide user support to minimize service interruptionsMaintain high standards of service in a political environmentExecute tasks with tact and discretionRequirements:Post-secondary diploma in Information Technology required1-3 years of IT service experience preferredProficiency in Microsoft Technologies including Office 365 and AzureExperience with desktop systems like Windows 10Familiarity with networking protocols (TCP/IP, DNS, DHCP)Bring your IT solutions expertise and service orientation to the Legislative Assembly of Ontario today.
📌 Support Analyst At Legislative Assembly Of Ontario (Toronto)
🏢 Powerappsportals
📍 Toronto
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