Phone Channel: First-Call Resolution Specialist (Vancouver)

Phone Channel: First-Call Resolution Specialist (Vancouver)

17 Oct
|
MSC Mediterranean Shipping Company
|
Vancouver

17 Oct

MSC Mediterranean Shipping Company

Vancouver

MSC Canada is seeking a Client Service Representative – Phone Channel to be the primary contact for customers via inbound and outbound calls. You will guide bookings, schedules, cargo status, and operations while driving first-call resolution and using MSC digital platforms like myMSC.

Strong English and French written and verbal communication are essential. A 3+ year background in shipping or logistics, plus an appropriate degree, will support your success in this in office Vancouver role with

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📌 Phone Channel: First-Call Resolution Specialist (Vancouver)
🏢 MSC Mediterranean Shipping Company
📍 Vancouver

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