Elevate your career as an IT Operations Support Analyst in Toronto, ON, focusing on technical support within the financial services sector. Leverage your skills in managing incidents and coordinating system changes every day.This position demands at least 5 years of experience in the financial services industry, particularly on trading floors. You will work hands-on with Windows, Linux, and Mac OS environments while using ServiceNow and JIRA for ticket management. Embrace a dynamic work workplace that thrives under pressure and adapts to shifting priorities.Key Responsibilities:Collaborate with support teams and vendors for seamless communicationCoordinate system changes and user builds efficientlyManage incident and problem reporting processesMaintain up-to-date system documentation and configurationsProvide timely updates to stakeholders on incident statusesRequirements:Minimum 5 years of IT support experience in financial servicesProficient in Windows, Linux, Mac OS environmentsExperienced in ServiceNow and JIRA ticketing systemsHands-on support for Android and iOS devicesWillingness to work overtime when requiredDrive technical support excellence with a focus on collaboration and system efficiency.
📌 Hybrid It Support Analyst At Circular Materials (Toronto)
🏢 Circular Materials
📍 Toronto
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