Join to apply for the Senior Account Director role at DEPT Join to apply for the Senior Account Director role at DEPT This role is part of our Personalised Content team. Our specialty is hyper-personalised, digital communications that change perceptions, shape recent behaviours, and shift market share for our clients including eBay, Walmart, and more!
As Senior Account
Director you will oversee the delivery of a wide variety of campaigns for eBay. You will project-manage the production process end to end and assist in leading a client services team with your global counterparts. You will represent DEPT to our clients, adding value to relationships beyond organisational skills doing a mixture of account management and strategic planning, not your typical suit.
Work in partnership with senior clients to develop annual strategies Oversee teams to develop brilliant digital content (creative, production) Lead, line-manage, motivate, and inspire your team Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns Liaise with clients and manage expectations Plan and manage workloads of the team, keeping the Group Account Director and clients apprised of capacity Work closely with creative and strategy teams and to have oversight of all statements of work/proposals Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews Effectively lead teams and inspire others to achieve goals through innovation, quality,
and excellence Match project tasks with opportunities for development so that employee potential is utilized to the maximum Conduct performance reviews of team members and identify areas for improvement, give feedback, and recommend for promotions or salary increases Experience delivering a broad range of multi-channel marketing communications including digital and direct Extremely organized and able to prioritize projects, partnering with other teams and clients to manage expectations Able to talk about tools and processes used for project management, in addition to creative approach or business strategy Deep understanding of production and interactive processes and experience reviewing creative Resource management skills and ability to handle complex / sensitive issues Experience leading others directly and managing a team A flexible, hybrid working policy ~ Mental health support, and company sick pay scheme. ~ Full dental and healthcare cover starting from Day 1 ~15 days paid holiday (plus Public Holidays). ~ Refreshments are provided in the office all week ~ Social and Cultural Events, plenty of opportunities to connect with colleagues through organized activities and celebrations. ~ Learning and Development, supporting your growth with continuous opportunities to learn and advance. ~ Buddy Programme:
You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. ~ Whether big or small, local or global — at DEPT you'll get the chance to work with clients of all sizes and across all industries. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. ~ Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing.
Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. DIVERSITY, EQUITY & INCLUSION Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
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📌 Account Management Senior Director (Toronto)
🏢 DEPT®
📍 Toronto