Company Overview

AWSUM OUTCOMES Inc. is a growing Calgary, Canada company providing high-performance industrial lubricants and greases, offered under the PowerSUM brand name. It serves distributors/marketers and larger commercial users. AwSUM has a unique culture embracing a humbitious philosophy. We work hard at doing things the right way to deliver a great result for our customers in a rewarding work environment for our people.

Position Summary The Admin Assistant provides part-time support across administration, accounting, customer service, order desk, CRM, inventory, and office operations. This role helps keep daily workflows organized, records accurate, customer and vendor communication professional, and open tasks followed up or escalated as needed.

Key Responsibilities

- Accounting & Customer Account Support: Accounts Receivable and Payables, reconciliations, and related customer account inquiries.
- Order Desk & Customer Service: Respond to Order Desk emails and calls, create quotes and sales orders, confirm missing information, coordinate fulfillment updates, and follow up with customers.
- Inventory & Vendor Support: Assist with inventory counts, transfers, manufacturing orders, purchase orders, vendor approvals, and procurement-related tasks.
- Office & Warehouse Support: Coordinate supplies, cleaners, utilities, landlord requests, phone/WiFi issues, and administrative support for warehouse operations.
- Systems Support: Maintain CRM and system records, administer showroom and phone access.
- Administration, Follow-Up & Escalation: Follow procedures, track open requests,



support cross-functional teams, and issues as needed.

Qualifications & Experience
- Previous experience in administration, accounting support, customer service, order entry, office coordination, or a related role is preferred. Familiarity with invoicing, accounts payable/receivable, reconciliations, purchase orders, and basic business administration is an asset.
- Experience with QuickBooks, InFlow, HubSpot, Microsoft Excel, SharePoint, phone systems, or similar tools is preferred.
- Strong attention to detail, organization, accuracy, communication, follow-through, and ability to manage multiple priorities. Ability to follow procedures, maintain confidentiality, ask clarifying questions, and escalate issues appropriately.

Key Competencies
- Administrative accuracy and attention to detail
- Customer service and qualified communication
- Organization, follow-through, and task ownership
- Systems awareness and data integrity
- Confidentiality, reliability, and teamwork

AwSUM Offers
- Part-time (progressing to full-time as appropriate)
- Competitive wage
- Health and wellness benefits, negotiable/earned with tenure
- Thorough product, safety and process training
- Exciting and challenging work with heaps of growth opportunity
- AwSUM coworkers with a shared vision

Pay: $20.00-$30.00 per hour

Benefits

- On-site parking
- Paid time off

Application question(s):
- Are you legally authorized to work in Canada on an ongoing basis without employer-sponsored work permits?
- Do you have a driver's license with a clean record?

Work Location: In person

📌 Administrative Assistant (Calgary)
🏢 AwSUM Outcomes
📍 Calgary