We are seeking an experienced administrative assistant for a six-month contract position beginning January 4, 2027. This is an excellent opportunity to join an established, reputable team during our busy tax season, with the potential to extend into a full-time permanent position following the initial six months, dependent on job performance and company needs. A full-time permanent position would include company-paid extended health and dental benefits, and reduced off-season hours and Fridays off.

The required workload for this position is between 35–50 hours per week. Our office is closed on weekends and all statutory holidays throughout the year.

This role is best suited for someone who is highly reliable, has strong attention to detail, and enjoys working directly with the public.

About Us

CIS Income Tax Service has been operating for over 45 years and has been consistently named one of the best Income Tax offices in Niagara Falls by the Niagara Falls Review, the Quality Business Awards, and ThreeBestRated. We are seeking an experienced administrative assistant to join our team. Reporting directly to management, the successful candidate will:

- Professionally respond to client inquiries and questions in person, over the phone, and through e-mail, or relay messages to appropriate party to ensure client requests are addressed;
- Complete intake procedures for various types of files and appropriately log in company records;
- Assist clients with signing documents and processing payments; and
- Assist with other administrative tasks and functions throughout the office as required.

The ideal candidate will demonstrate:




- Strong attention to detail and organizational skills, particularly in a fast-paced setting;
- Proven reliability, punctuality, and strong attendance record in previous roles;
- Excellent communication skills;
- Strong problem solving skills and initiative to continually improve processes and client relationships;
- Strong technological skills (particularly Microsoft Office products) ​with willingness and aptitude to learn other relevant technical skills; and
- Minimum 5 years of administrative work experience as an administrative assistant or receptionist specifically within an income tax office, accounting firm, law firm, or other similar type of financial services office.

Please note: This is an in-office role. Reliability and consistent in-office attendance are essential to the success of our team. Thank you to everyone who shows interest in this position but only those selected for an interview will be contacted. Pay: $27.00-$35.00 per hour

Expected hours: 35.0 – 50.0 per week

Application question(s)

- What interests you about this position and working for our company?
- During peak busy tax season, our workload is heightened and consistent attendance is critical to the functioning of our team. How do you manage stress and maintain reliability (being on time and not missing work) during busy or high-pressure periods? Please include a specific example.
- Please provide a recent example that demonstrates your reliability in your most recent previous work role. Please Capitalize The First Letter Of Each Word In Your Answer.

Experience:
- Tax Office/Accounting/Banking/Financial Administrative: 5 years (required)

Work Location: In person

📌 Administrative Assistant/Receptionist (6 Month Contract) (Niagara Falls)
🏢 CIS Income Tax Service
📍 Niagara Falls