Our well-established Ottawa dental office is looking for a dependable, organized, and motivated Administrative Coordinator to join our team.
This role is integral to the smooth day-to-day operation of the practice, with a particular focus on hygiene scheduling, patient communication, predeterminations, and maintaining an efficient schedule.
We are seeking someone with a robust work ethic who takes pride in being reliable, accountable, and consistent. The ideal candidate is highly detail-oriented, able to manage multiple priorities with accuracy, and committed to ensuring that tasks are completed thoroughly and on time. Strong interpersonal skills, adaptability, and a genuine desire to provide an exceptional patient experience are essential.
If you are someone who can be counted on to take initiative, maintain high standards, and contribute positively to a collaborative team environment, we would love to hear from you!
Responsibilities Include
- Managing and optimizing hygiene scheduling
- Filling cancellations and maintaining productive schedule flow
- Preparing estimates and insurance predeterminations
- Responding to patient inquiries by phone and email
- Assisting with payments,
insurance processing and administrative support
- Supporting reception and front desk operations as needed
Qualifications:
- Previous administrative experience required
- Dental experience is an asset, but not required for the right candidate
- Strong communication and organizational skills
- Comfortable learning office software and systems
- Professional, positive and team-oriented attitude
- Additional languages, including French, Ukrainian, are considered an asset
What We Offer:
- Supportive and collaborative team environment
- Long-term stable position opportunity
- Established patient base
- Competitive compensation based on experience
Schedule
- 30 hours/week
- Monday-Thursday 7:30am-6:15pm (alternating shifts)
- No evenings or weekends
To apply, please send your resume and cover letter. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. Pay: From $23.00 per hour
Benefits
- Company events
- Dental care
- On-site parking
- Paid time off