Hiring: Application Support Lead

Location: Toronto / Calgary, Canada (Remote)

:

We are seeking an experienced Application Support Lead to oversee the operational stability, support, maintenance, and continuous improvement of the RightAngle and Zema platforms.

The successful candidate will lead Level 2 (L2) and Level 3 (L3) application support teams, manage incident and problem resolution, improve system reliability, and act as the primary technical liaison between business stakeholders, vendors, and technology teams.

Key Responsibilities:

- Lead L2/L3 application support operations for RightAngle and Zema platforms.
- Manage incidents, troubleshoot complex issues, and drive root cause analysis.
- Ensure system stability, availability, performance, and reliability.




- Drive continuous improvement of application support processes.
- Collaborate with business stakeholders, vendors, and technology teams.
- Support business-critical energy trading, risk management, and market data management applications.

? Interested candidates: Please share your updated resume.

[email protected] / [email protected]

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📌 Application Support Lead (Canada)
🏢 Aptino
📍 Canada