We are seeking an experienced OpenText Application Support Lead to oversee the support, administration, maintenance, and continuous improvement of OpenText platforms and related Enterprise Content Management (ECM) solutions.

The successful candidate will provide technical leadership for production support operations, manage incident and problem resolution, and ensure platform stability, security, and performance. This role will serve as the primary liaison between business stakeholders, infrastructure teams, vendors, and application support teams to ensure seamless application support and service delivery.

The Application Support Lead will lead Level 2 and Level 3 (L2/L3) support operations, coordinate platform upgrades and releases, and drive continuous service improvement initiatives. The individual will ensure that OpenText solutions effectively support business-critical document management, records management, workflow automation, and regulatory compliance requirements.

📌 Application Support Lead – OpenText (Calgary)
🏢 Axiom Global Technologies
📍 Calgary