Overview

Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.

At Peel Region, we can create lasting impact, together.

Assistant, Healthy Sexuality Clinics

Health Services, Communicable Diseases

Status: Regular Full Time

Hiring Range: $62,902 - $70,765 per annum (plus comprehensive benefits)

Work Mode: Hybrid see below for more details about this work mode

Location: 7120 Hurontario Street, Mississauga, ON L5W 1N4 and various Peel Region clinic locations

Hours of Work: 35 hours per week, Monday - Friday, 8:30am-4:30pm and 10:30am-6:30pm

Position summary:

Reporting to the Sexually Transmitted and Blood Borne Infections (STBBI) Supervisor, this position will provide administrative program support and work cooperatively with multidisciplinary teams to carry out the core program functions of STBBI case management and sexual health clinical service delivery. This position will involve working both independently and collaboratively in a fast-paced, team-oriented environment where priorities may shift day to day.

As a key part of the Communicable Diseases Division, you will directly support programs that address health equity, improve access to care, and promote safer sexual health practices across the Region of Peel.

What you will do in this role:

- Deliver administrative support across office and clinic settings, including multi-service public health sites
- Review and triage lab reports, medical correspondence, and medication orders
- Maintain confidential client files across paper and digital formats (EMRs) in compliance with PHIPA
- Input, update, and clean data in platforms like iPHIS, Panorama, and Telus CHR
- Respond to client/provider calls using Five9 and Avaya systems
- Support coordination of low-risk chlamydia cases in partnership with community healthcare providers
- Process vaccine orders, verify accuracy and provider eligibility, and liaise with internal teams
- Assign and track Mandatory Blood Testing Act (MBTA) applications and documentation
- Set up virtual/in-person meetings and resolve technical issues
- Manage clinic scheduling, client flow, and specialist appointments
- Facilitate harm reduction supply distribution and medication pick-up
- Process financial transactions (cash/debit) in accordance with policies
- Manage inventory and coordinate office/medical supply orders
- Assist in preparing and submitting required reports to provincial and health agencies
- Support program volunteers and contribute to working groups and committees

What the role requires:

- Secondary school graduate plus post-secondary education in office administration or a related field
- Minimum of 3 years of administrative experience, preferably in a healthcare or public health setting
- Understanding of sexual health topics, STBBIs, and harm reduction services
- Experience working with marginalized and diverse populations, including:
- 2SLGBTQ+ communities
- Youth, street-involved, or homeless individuals
- People affected by substance use, sex work, or human trafficking
- Racialized and Indigenous communities

- Knowledge of medical office systems,



terminology, EMRs (e.g., Telus CHR), and DOPHS case management is an asset
- Familiarity with clinic workflows (appointment, drop-in, etc.) and client flow management
- Experience handling publicly funded medications and vaccines and maintaining cold chain protocols is preferred
- Archiving experience and knowledge of health information bylaws is an asset

Skills/Abilities:

- Proficient in digital tools and able to quickly adapt to new technologies
- Strong communication skills – written, verbal, and interpersonal
- Organized and detail-oriented with excellent time management
- Able to prioritize tasks and manage shifting workloads
- High degree of confidentiality and professionalism
- Collaborative and inclusive with strong customer service mindset
- Comfortable identifying and addressing process improvements
- Demonstrate a commitment to diversity, equity and inclusion through continuous development, modeling inclusive behaviours, proactively managing bias

Perks @ Peel and why you will love working for us:

- Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
- Automatic enrolment into OMERS pension plan
- Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum
- 3 Paid personal days and floating holidays
- Flexible schedule supporting your wellness and wellbeing
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement and learning and development resources

Be bold. Think big. Join us.

Work Mode & Job Location: In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week in office, up to five days per week is expected, as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

This role requires travelling to various Peel Region clinic locations including travelling to multiple sites and various regional facilities across Brampton, Mississauga, and Caledon within a timely manner throughout the workday based on operational needs.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and qualified responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview:



Our recruitment process will be conducted in-person at our 7120 Hurontario Street, Mississauga location.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking.

At Peel

Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected]

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly.

If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

📌 Assistant, Healthy Sexuality Clinics (Mississauga)
🏢 Regional Municipality of Peel
📍 Mississauga