Lightspeed is looking for an Associate Product Manager, Salesforce to join our Global Information Systems Team. In this role, you'll help shape and improve the Salesforce tools and experiences that enable our Sales and Go-to-Market teams to work more effectively. You'll be responsible for understanding the needs of our internal customers, identifying opportunities to improve processes and experiences, and translating those needs into clear, actionable product direction.

You'll leverage product management best practices to help prioritize initiatives, define requirements, and support solutions that deliver meaningful value to the business. Working closely with development and cross-functional stakeholders, you'll bring ideas from concept through execution while ensuring we're solving the right problems for our users. As the voice of the business, you'll help connect business objectives with scalable technology solutions and play a key role in evolving our internal Salesforce ecosystem.

Build trusted relationships and effectively manage relationships with key stakeholders across Sales, Go-to-Market, Product, Technology, and other business functions. Translate business requirements into clear, actionable direction for technical teams, while providing clarification and support throughout the development lifecycle.

Support

Agile development processes, including sprint and release planning, user acceptance testing, backlog refinement, and other relevant ceremonies. Support change management initiatives, including developing training materials, communication plans, launch plans, and other resources to enable successful adoption. Collaborate cross-functionally with Product & Technology teams, Corporate Data, Sales,



and Go-to-Market stakeholders to deliver solutions that meet business and user needs.

Contribute to the development of the IS Product Management practice by helping establish best practices, improve processes, and continuously evo We're a team of 100+ people located all over the globe (Canada, USA, EMEA, APAC).

Demonstrated Product

Management, Project Management and/or Business Analysis in SaaS implementations

- An impressive ability to translate between business and technical stakeholders Intermediate knowledge of standard Salesforce features
- Proven success managing complex projects across multiple functional groups
- Usage of Agile Methodologies such as scrum
- Strong organizational skills with a demonstrated ability to pivot and reprioritize across multiple projects
- Demonstrated abilities in leading design workshops, proposing solutions and building corresponding artifacts
- Salesforce and Scrum Master certification preferred. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. A flexible work environment that empowers you to do your best work A culture that celebrates performance Flexible paid time off and work from home policies Equity options, because this is your company too Contributions to your pension plan.



Training opportunities to grow your skills and career Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase program to get your personal Macbook Enhanced parental leave to support growing families We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that's passionate about empowering our communities #Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

📌 Associate Product Manager, Salesforce (Montreal)
🏢 Lightspeed Commerce
📍 Montreal