Bilingual Claims Administrator (Programs) - Full Time / Hybrid Insurance Insight Inc. (pioneered creditor insurance 25 years ago. We are an insurance brokerage specializing in providing automotive manufacturers and dealerships in North America and around the world with high-quality insurance-based products and technology solutions. We specialize in large national automobile after-market products, such as creditors insurance and GAP insurance, enabling a minimum amount of administration with the maximum amount of return.

We are currently looking to hire a Bilingual Claims Administrator to adjudicate claims related to our specialized program insurance products. You will provide claim support to customers and communicate with financial institutions, dealership personnel and other service providers. If you are willing to obtain your RIBO licence, are detail-oriented, reliable and committed to serving customers, this is an excellent opportunity.

This position is a full-time, permanent hybrid role with three days in the Oakville office and two days from home. Providing customer service to both internal and external customers including Insurers, Financial Institutions, Dealers, Policy Holders, Wholesalers and our field team of Business Development Managers Examining claim forms and supporting documents submitted by Insurers, Dealerships and/or Financial Institutions Interpreting policy definitions, exclusions and preparing recommendations for proper customer service Documenting all communications and correspondence with Dealers, Customers, Claims Representatives, Financial Institutions and Wholesalers Promptly handling inquiries from Customers, Dealers,



Financial Institutions, Business Development Managers and Insurers with respect to the claims process, claim status, coverage and complaints Processing settlement cheques, coordinating the car auction process and cancellations Fluency in both English and French (written and spoken) College or University training and two years of work experience, preferably in a claims setting Successfully obtaining a RIBO level 1 licence is a condition of employment. The company will pay for the program and your first two weeks of employment will be spent taking a preparatory course and writing the exam.

Proficiency with Google Apps, Microsoft Office, Access and Internet Exceptional verbal and written communication skills in English and French. A French and English assessment is a part of the recruitment process. Ability to administer proper telephone protocol and follow standard procedures Quality focused with a keen attention to detail Capable of developing solid knowledge of the principles and practices of the claims department We believe our team members represent our single biggest investment and our most valuable asset.

We are proud to be named one of Canada's Most Admired Corporate Cultures and a Top Insurance Workplace. We provide a competitive compensation and benefits program, including health, dental, life insurance, disability, group retirement savings, and three weeks of vacation to start.

Insurance

Insight welcomes applications from people with disabilities. Accommodations are available on request for candidates participating in any aspect of the application, assessment and selection process.

📌 Bilingual Claims Administrator (Programs) - Full Time / Hybrid (Oakville)
🏢 Insurance Insight
📍 Oakville