Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Concierge. Food & Beverage discount of 50% in our restaurants Employee benefit card offering discounted rates in Accor worldwide for you and your family Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Reporting to the Chief Concierge and Senior Rooms Managers, responsibilities and essential job functions include but are not limited to the following: Assist guests with mail, messages, and any plans or arrangements they require Assist with any plans or arrangements the guest intends to make during their stay and to ensure timely follow up with guests and any confirmations for bookings Consistently offer professional, friendly and engaging service Assist guests regarding hotel facilities in an informative and helpful way Assists in overseeing the bell desk and bell team Follow department policies,



procedures and service standards Follow all safety policies Previous customer related experience required Must be fluent in both languages Computer literate in Microsoft Window applications an asset Previous supervisory/management experience a robust asset Constant standing and walking throughout shift Our commitment to Diversity & Inclusion: Why work for Accor? We are far more than a worldwide leader.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo!#We use artificial intelligence to help screen and assess applications for this position. If you would like more information about how your data is processed, please contact us.

📌 Bilingual Concierge (12-month Contract) (Canada)
🏢 AccorHotel
📍 Canada