St-Albert, ON

Contract

Posted on October 14, 2026

Compensation

Starting at $21.35 per hour

Talent Pipeline

No Canadian experience is required for this position.

What We Offer

- Business stability (we celebrated our 130th anniversary in 2024!)
- A sincere commitment to our employees
- An employee discount for all in-store and restaurant products
- Outstanding opportunities for professional development
- Work-Family flexibility
- An atmosphere of Franco-Ontarian pride

- Competitive compensation plan
- Employee Assistance Program.

About This Role

Join our team at St-Albert Cheese Co-op: the CANADIAN CAPITAL OF THE CURDS, situated in St-Albert, ON, a 45-minute drive from downtown Ottawa! Working at the St-Albert Cheese Co-op means working for and with people that care about your success and well-being because we know that our employees’ success is ours and People are at the center of our daily priorities!

YOUR CHALLENGES:

- Ensure that orders are processed effectively, either by phone, emails or faxes




- Process each order in the computer system accurately
- Provide exceptional customer service to our clients
- Process calls to all customers as required by the cheese factory
- Dealing with customer complaints and resolve problems to keep an outstanding customer service

What You Have

WHAT YOU HAVE:

- Minimum High School Diploma and /or equivalent experience and education
- Minimum of one (1) year experience in a similar position
- Must be comfortable to work in a fast-paced environment
- Excellent attention to details and high precision when you perform your job daily tasks.
- Excellent customer service and problem-solving skills
- Excellent verbal and written communication skills
- Good knowledge of MS Office, more particularly Excel

- Alphanumeric data entry efficiency
- Must be Bilingual (English, French)

📌 Bilingual Customer Service Agent - 12-Month Contract (Maternity Leave Replacement) (St. Albert)
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