Bilingual Senior Collections Associate (Francophone-First)

Location Montreal, Quebec

Job Type In office - Full-Time

Schedule This position operates on a rotating shift scheduleMust have flexibility with their working hours

- Some weeks may follow a standard Monday–Friday, 9:00 AM–5:00 PM schedule
- Other rotations may include later shifts, with hours extending up to 9:00 PM
- Weekend availability is required on a rotating basis
- Saturday: 10:00 AM–6:00 PM
- Sunday: 12:00 PM–5:00 PM

Important: All late/evening shifts and weekend shifts can be worked remotely from home.

Compensation Up to $70,000 base salary + up to 10% bonus

Perks

- Comprehensive medical and dental benefits
- 80% of the benefit premiums are paid by company
- Benefits become effective after 3 months of employment
- 3 weeks of vacation

Company Overview

Our clientis a Canadian financial services company that provides consumer financing for home improvements.

Qualifications & Requirements

- Fully bilingual in French and English (verbal and written) required.




- Bachelor's degree or higher in a relevant discipline.
- Experience: 5+ years of experience in collections or credit management, preferably within financial services.
- Extensive consumer collections experience is essential.
- Strong experience managing the full collections cycle, including early-stage, late-stage, escalated accounts and recoveries.
- The successful candidate should be a collections-focused professional; collections experience is more important than credit analysis or credit decisioning experience.
- Previous experience within financial services is preferred, particularly:
- Fintech
- Banking
- Automotive finance/auto industry
- Technical Competence: Demonstrable expertise in collections, credit decisioning, and data analysis.
- Excellent interpersonal, verbal, and written communication skills tailored to a diverse, national clientele.
- Strong negotiation, problem-solving skills, high initiative, ownership, and strict attention to detail.

📌 Bilingual Senior Collections Associate (Montreal)
🏢 Beyond Bilingual
📍 Montreal