We're building a relationship-oriented bank for the modern world. As the Branch Administrator, you will part of the CIBC Wood Gundy team and you will be accountable for effectively managing all administrative aspects of Wood Gundy branch operations. This will include supporting and training of non-commissioned branch staff, operational and administrative support to the branch and Investment Advisors, oversight of transactional banking functions, consistent demonstration of high levels of internal and external client service, adherence to compliance and audit requirements and maintenance of branch profitability.

Details on your work arrangement (proportion of on-site and work from home) will be discussed at the time of your interview.

People

Management – Oversee the hiring, training, scheduling, supervision and performance management of all support staff in the branch. Manage the hiring process for all support staff roles including obtaining Head Office approval, participating in interviewing and selecting candidates.

Support Branch

Manager in cultivating a performance oriented culture and develop strong employee relations with support staff by treating employees fairly and consistently and maintaining excellent communication. Operations/Administration – Oversee and manage day to day branch operations and administration including maintenance of office equipment and supplies, and coordination of office functions and events. Identify opportunities for increased efficiency and monitor and control branch budget and expenses to ensure profitability.

Review and process accounts payable for Branch Manager approval, as well as monitor branch summary of revenue and expenses.

Sales

Support & Customer Service – Assist Branch Manager to perform Investment Advisor duties such as taking buy/sell orders of T-Bills, Corporate Paper, Bankers Acceptances,



Mutual Funds, stocks and bonds. Ensure customer service standards and operational procedures are communicated and maintained by liaising among many departments within Wood Gundy. You have current accreditation and are in good standing as an Investment Representative (IR) with Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID).

It is an asset if you have Registered Representative (RR) licensing. You have demonstrated experience in the financial service brokerage industry. You have solid organizational and administrative skills to deal with numerous activities in a fast-paced brokerage, with varying degrees of priority.

You have strong management and interpersonal skills to effectively manage and coach support staff. You're fluent in French and English to serve our clients in the community. At CIBC, we seek individuals who value innovation, collaboration and client service.

This posting is for a role we regularly recruit for to support our talent pipeline. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process.

Banking

Operations, Customer Experience (CX), Office Administration, People Management, Performance Management (PM), Prioritization

📌 Branch Administrator, Wood Gundy-Bilingual (Montreal)
🏢 CIBC
📍 Montreal