17 Oct
|
Koffie
|
Vancouver
Job Overview
We are seeking a Café Manager to oversee daily operations at our unique downtown café. The ideal candidate will have solid barista and coffee program management skills and ideally have experience in a full service restaurant environment. We’re looking for someone committed to providing exceptional customer service while managing a diverse team and customer base.
This role requires strong team leadership skills, an eye for detail, and the ability to create a welcoming atmosphere for both staff and customers.
Duties
- Supervise daily café operations, including coffee program, staff management, inventory control, and customer service.
- Train, mentor, and schedule barista staff to ensure efficient workflow and high-quality service.
- Monitor online platforms to ensure consistency with menus.
- Handle customer inquiries and resolve complaints in a professional manner.
- Maintain cleanliness and organization of the café environment to enhance customer comfort.
- Collaborate with marketing teams to promote special events or new menu items.
Qualifications
- Previous experience in coffee shop management or full service restaurants is preferred.
- Strong team leadership skills with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Knowledge of food safety regulations and SIR certification.
- Ability to work in a rapid-paced environment while maintaining attention to detail.
- Proficiency in point-of-sale systems and basic computer applications.
- A passion for hospitality.
Pay: $20.00-$22.00 per hour
Work Location: In person
📌 Cafe Manger (Vancouver)
🏢 Koffie
📍 Vancouver