Temporary Full-Time, 35 hours per week (until March 31st, 2027) Tri-Cities WorkBC Posting Period Under the general supervision of the Manager of Case Management Services of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan.

The Case

Manager will support Clients with achieving their employment goals by referring them to WorkBC interventions such as, Skills Training, Short Term Skills Training, Employment Workshops, Self-Employment, Job Development, Wage Subsidy, etc.

The Case

Manager will support clients through employer connections to secure and maintain employment by monitoring their progress and provide job coaching. Work with clients to achieve Labour Market or Community Attachment including addressing any client barriers, and building on client strengths through an integrated case management model Work within a outcome-based contract Responsible for reporting Client progress and milestones through the Integrated Case Management (ICM) database Book Clients in workshops and monitoring attendance Market to the catchment communities Keep abreast of labour market trends, employment issues, community resources, job training, and employment opportunities.

Assist

Clients to access Workshops, Training, Self-Employment, Job Development, Short-Term Training and Wage Subsidy Act as a champion of the program, promoting our services throughout community and networking events Work Closely with the Quality Assurance team and the Office Manager to ensure accuracy in data entry and service delivery Candidates must have strong employment counselling skills with a minimum of 2 years of experience and ability to work within a performance-based contract Minimum of a bachelor's degree, career counselling certificate, or a combination of relevant work and experience.



Must have excellent computer skills Familiarity with the Integrated Case Management Database and WorkBC policy guidelines is a strong asset Fluent speaking and writing English and the ability to write strong Client/Service Rationales that support service referral/delivery Ability to speak a second language is a strong asset Passion for helping jobseekers achieve their goals Ability to work in a flexible environment and relate well with others A valid clear criminal record check (including working with vulnerable populations) is required. The YWCA Metro Vancouver's COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time.

However, should circumstances change and the YWCA deem it necessary to reintroduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties adaptable working arrangements for applicable positions ~ Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members ~ free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centers ~ a workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.

Pay Rate:$35.89 per hour We're committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We're also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals.

We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.

📌 Case Manager - Tri-Cities WorkBC (Ottawa)
🏢 YWCA BC
📍 Ottawa