Role Overview

Healthcare security requires empathy, vigilance, and clear communication. In this role, you will help maintain a safe, welcoming, and secure environment for patients, families, healthcare professionals, and staff at the Central Newfoundland Regional Health Centre.

As a Casual Healthcare Security Officer, you are a crucial presence on the frontline of community care. Whether assisting visitors, de-escalating stressful situations, or responding to urgent facility calls, your work directly supports the hospital's day-to-day operations. This position offers flexible, as-needed shift work, competitive hourly compensation, and options for daily pay.

What Success Looks Like

Success in this role means balancing a helpful, reassuring customer service presence with proactive security oversight. Day-to-day, you will keep the hospital environment calm, safe, and accessible.

Key Responsibilities:

- Conduct Regular Patrols: Walk and inspect hospital grounds, hallways, patient areas, entrances, exits, and parking lots to deter security risks and address safety hazards.

- Access & Surveillance Control: Monitor security cameras and access points, ensuring restricted facility areas remain secure and authorized.

- De-escalation & Conflict Resolution: Use calm, professional verbal communication to resolve tense or challenging situations involving patients, visitors, or callers.

- Emergency Response: Respond swiftly to medical calls, security alerts, fire alarms, and evacuation procedures in close coordination with hospital staff and local emergency services.

- Detailed Reporting: Maintain clean, factual, and accurate daily activity logs and incident reports.

- Support Healthcare Personnel: Assist medical staff with visitor management, policy enforcement, and general safety protocols.

Position Requirements

Must-Have Qualifications

- High School Diploma or equivalent.

- Valid Class 5 Driver's License.

- Valid First Aid and CPR Level C certification from a CSA-approved provider.





- Fluent in spoken and written English.

- Clear Criminal Record Check and Vulnerable Sector Check.

- Met health clearance requirements: completed Tuberculosis (TB) screening, proof of primary childhood immunizations, and a Tdap dose (given at age 18 or older, with a booster within the last 10 years).

- Valid Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, OR willingness to complete prerequisite training prior to onboarding.

- Flexibility to accept casual, variable shifts including day and night coverage.

Nice-to-Have Qualifications

- Prior experience in security, customer service, first response, or healthcare settings.

Training &

Certification Details

Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required before starting in office shifts. If you do not currently hold these certifications, Paladin Security provides the necessary prerequisite training course prior to onboarding. Paladin covers the full cost of this training in exchange for a six-month commitment to shift availability.

Compensation & Schedule Details

- Hourly Rate: $19.67 CAD per hour.

- Financial Flexibility: Access to daily pay options to receive earnings as you work.

- Schedule: Casual / As-Needed. Shifts vary across 12-hour day and night rotations based on facility operational needs.

- Travel: None required beyond reporting to the hospital site.

Why Join Paladin Security?

Paladin Security is recognized as a Great Place to Work Certified™ organization. We focus on internal advancement, clear training pathways, and supporting our team members in the field. Eligible employees receive paid time off, comprehensive training opportunities, and reliable support from site supervisors.

Ready to Apply?

If you are a dependable professional who wants to make a practical difference in community health and safety, we encourage you to apply today. We welcome applicants from all backgrounds and provide accommodations throughout the hiring process upon request.

📌 Central Health - Casual Security Guard (Grand Falls-Windsor)
🏢 Paladin Security
📍 Grand Falls-Windsor