17 Oct
|
Reprobiogen Genetics
|
Toronto
17 Oct
Reprobiogen Genetics
Toronto
About Reprobiogen
Reprobiogen is a reproductive genetics company dedicated to advancing precision reproductive medicine through sophisticated genetic testing and exceptional clinical service. We work closely with fertility clinics, physicians, healthcare professionals, and patients to provide high-quality genetic testing solutions and an outstanding client experience.
As Reprobiogen continues to grow, we are seeking an exceptional individual to join our team as a Client Relations & Business Development Representative.
Job Purpose The Client Relations & Business Development Representative is responsible for developing and maintaining professional relationships with fertility clinics, physicians, healthcare organizations, and strategic partners while supporting business development and client engagement initiatives.
The position plays an key role in strengthening client relationships, expanding Reprobiogen's market presence, and supporting the company's growth. It requires exceptional communication skills, commercial awareness, initiative, professionalism, and the ability to build lasting professional relationships.
Duties and Responsibilities
Client Relations and Relationship Management
- Establish and maintain strong professional relationships with fertility clinics, physicians, healthcare professionals, and strategic partners.
- Serve as a primary point of contact for existing and prospective clients.
- Understand client needs and coordinate internally to ensure responsive, timely, and high-quality service.
- Manage client communications, prospective client follow-ups, and onboarding activities.
- Identify opportunities to strengthen client relationships and enhance the overall client experience.
Business Development and Market Development
- Identify and pursue business opportunities within reproductive medicine and related healthcare markets.
- Present Reprobiogen's services and capabilities clearly, professionally, and effectively.
- Support initiatives to expand the company's client base and strengthen its market presence.
- Participate in professional meetings, conferences, industry events, and business development activities.
- Develop a strong understanding of Reprobiogen's genetic testing services and the reproductive genetics landscape.
Communication and Administrative Coordination
- Prepare professional presentations, proposals, quotations, correspondence, and other client-facing materials.
- Maintain accurate records of client communications, business opportunities, and follow-up activities.
- Collaborate with scientific, laboratory, administrative, marketing, and leadership teams to support client needs and business objectives.
- Monitor prospective client engagement and ensure timely follow-up on outstanding opportunities.
- Represent Reprobiogen with professionalism, credibility, discretion, and integrity.
Qualifications and Skills The ideal candidate will demonstrate:
- Excellent verbal and written communication skills and a polished, professional demeanour.
- Strong interpersonal and relationship-building skills, with the ability to establish credibility with physicians, healthcare professionals, and business partners.
- Commercial awareness, initiative, and a proactive approach to business development.
- Intellectual curiosity and the ability to understand scientific and medical concepts.
- Strong organizational, problem-solving, and follow-through capabilities.
- Sound judgment, attention to detail, professionalism, integrity, and discretion.
- The ability to manage competing priorities effectively in a fast-paced environment.
- A collaborative, solution-oriented approach and the ability to work independently.
Education and Experience
- Bachelor's degree required; a degree in business, life sciences, healthcare, biotechnology, genetics, or a related discipline is preferred.
- Previous experience in business development, client relations, healthcare sales, biotechnology, pharmaceuticals, medical devices, fertility, genetics, or professional services is an asset.
- Excellent written and spoken English.
- Proficiency in Microsoft Office and business communication platforms.
- Experience with customer relationship management (CRM) systems is an asset.
- Experience working with physicians, healthcare organizations, or scientific organizations is an advantage.
Previous experience in reproductive genetics is not essential. We value communication ability, professionalism, initiative, relationship-building skills, commercial awareness, and the capacity to learn quickly. Role Expectations and Growth The successful candidate will be a proactive, relationship-oriented, and trusted member of the Reprobiogen team, taking ownership of client relationships and business development activities while contributing to client satisfaction and the company's growth.
The role offers opportunities for professional development, increasing responsibility, and meaningful contributions to Reprobiogen's expanding market presence and long-term success.
Ability to commute/relocate
- Toronto, ON M5G 1N8: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you hold a bachelor’s degree in Business, Life Sciences, Healthcare, Biotechnology, Genetics, or a related discipline?
- Do you have previous experience in client relations, business development, or healthcare sales?
Work Location: In person
📌 Client Relations & Business Development Representative (Toronto)
🏢 Reprobiogen Genetics
📍 Toronto