If creativity, innovation, service and a chance to make a real differencein peoples' lives are important to you, wewant you on our team. Concierge & Office Manager | Contract Work for a Premier Retirement Community and employer in Vaughan Enjoy competitive salary and health benefits, team meals, vacation, sick pay and more! You have a passion to raise the bar in the retirement industry.

You are an energetic, motivated team player who is able to inspire others to provide the highest standards of performance and customer service. You will have abilities and customer service experience in a similar setting with skills and knowledge to be a contributing team player to the overall success of the Community. What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry?

VA Retirement Communities. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. The Concierge & Office Manager reports to the Community Director.

The incumbent will be responsible for Community management, health and safety management for seniors, managing Team Members, and contributing to the overall success of the Management Team and the Community. While responsibilities for leadership include all Team Members, the Concierge & Office Manager is directly responsible for managing the Concierge, providing on-site accounting support for all managers, performing a variety of administrative tasks for the efficient operation of the office, including management of files, rental payments, and front office duties. An energetic, motivated leader that is able to inspire others to provide the highest standards of performance and customer service.





The role includes Coordination duties as a liaison for Community Members and the operations team to coordinate all aspects related to a move in. Customer service experience preferably within the retirement living or hospitality related industries. Minimum 3-5 years hands-on experience in a hotel front office, reception, office and/or property management or customer service role; accounting and/or office administration experience is an asset.

Capable in working a highly customer service-oriented environment and thriving on making a difference in the lives of seniors. comfortable interacting in a leadership role with Community Members, their families and external services and resources. Solid time management, organizational, communications skills, both verbal and written English. Strong computer skills for job-related functions including use of Microsoft Office Suite, specifically in Excel, Outlook, Word, Teams and various job-related software programs.

Ability to work flexible hours and some weekends, some evenings and be on call for emergencies. Ability to manage their time effectively with little supervision Up to date police check-vulnerable sector * verified annually and TB Testing as required by the RHRA Has access to a car and maintains a valid Driver's license. VA Retirement Communitieswelcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. VA Retirement works and operates in the vulnerable sector and the well-being of our community members and team members is important. VA Retirement Communities requires all new team members are vaccinated for COVID-19.

Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement's obligations under the OntarioHuman Rights Code, as amended from time to time, and theAccessibility for Ontarians with Disabilities Act, as amended from time to time.

📌 Concierge & Office Manager | Contract (Vaughan)
🏢 VIVA Retirement Communities
📍 Vaughan