Office Assistant – Full Time

Shaughnessy Appliance Service Ltd.

Saskatoon, Saskatchewan

Job Type: Full time, Permanent

Schedule: Monday to Friday, 8:30 AM – 5:00 PM

Location: Saskatoon, SK (In Person)

Come Join Our Team!

Shaughnessy Appliance Service Ltd. is a well-established, family-owned business proudly serving Saskatchewan since 1981.

We are currently looking for a friendly, organized, and motivated Office Assistant to join our busy Saskatoon office.

We are looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

If you have strong communication skills, excellent computer abilities, and enjoy being part of a supportive team, we would love to hear from you!

What We Offer

- Competitive wages based on experience
- Employee incentive programs
- Health benefits after 90 days of full-time employment
- RRSP matching program
- Full time, Monday-to-Friday schedule
- Friendly, supportive team environment
- Stable employment with an established Saskatchewan company
- Opportunities to learn and develop new skills

Key Responsibilities
- Answer incoming customer calls in a professional and friendly manner
- Schedule appliance service appointments and coordinate technician schedules
- Dispatch and communicate with our team of approximately 16 service technicians
- Assist customers with appliance parts inquiries and over-the-counter parts sales
- Process manufacturer warranty claims and related paperwork
- Maintain accurate customer records and service documentation
- Assist with general office administration, filing, and organization
- Support accounts receivable and accounts payable duties as required
- Work closely with other office staff, technicians, and management to ensure efficient daily operations





Qualifications & Skills

Required:

- Excellent telephone etiquette and above-average customer service skills
- Strong computer skills and the ability to learn new software quickly
- Excellent organizational and multitasking abilities
- Strong attention to detail and accuracy
- Positive attitude and professional communication skills
- Ability to work independently and as part of a team
- Dependable, punctual, and self-motivated
- Comfortable working in a busy office environment

Preferred Assets:

- Previous experience in the appliance service or appliance parts industry
- Experience scheduling or dispatching service technicians
- QuickBooks experience, particularly with accounts receivable and accounts payable
- Previous office administration or customer service experience

Why Work at Shaughnessy Appliance? At Shaughnessy Appliance Service Ltd., we believe our employees are an important part of our success.

As a family-owned company with over 45 years of history, we take pride in providing quality service to our customers and creating a positive workplace for our employees.

We are looking for someone who wants to become a valued, long-term member of our team.

How to Apply

If you believe you would be a great fit for our team, please submit your resume through Indeed.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Shaughnessy Appliance Service Ltd.

Proudly Serving Saskatchewan Since 1981

Job Type: Permanent

Pay: $17.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Education:
- Secondary School (preferred)

Experience:
- customer service: 1 year (preferred)

Work Location: In person

📌 Customer Service Representative and Accounting (Saskatoon)
🏢 Shaughnessy Appliance Service
📍 Saskatoon