Customer Service Representative (Vancouver)

Customer Service Representative (Vancouver)

17 Oct
|
Kam Wai Dim Sum Chinatown
|
Vancouver

17 Oct

Kam Wai Dim Sum Chinatown

Vancouver

Front of House Staff — Full-Time / Part time

Kam Wai Legacy, East Village, Vancouver, BC

Job type: Full-time, Part-time

Pay: $18.25 per hour

Work location: In person

About Us

Kam Wai Dim Sum is a family-run business offering frozen dim sum, hot food to go, and a small dine-in area. We are seeking friendly, dependable team members who take pride in customer service and maintaining a clean, organized store.

Responsibilities

- Greet customers, answer product questions, and take orders.
- Operate the POS system and handle payments accurately.
- Pack hot food, frozen products, and online orders.
- Receive deliveries and replenish stock.
- Check product dates and follow first-in, first-out procedures.
- Keep counters, displays, dining areas, and workspaces clean.
- Complete daily duties, sanitation checklists, and opening or closing tasks.
- Communicate with the kitchen and support teammates during busy periods.

Requirements
- Full-time: Availability for 5 days per week and up to 40 hours.
- Availability for weekends and opening or closing shifts.
- Dependable attendance, punctuality, and consistent availability.
- Strong customer service, communication, and teamwork skills.
- Ability to follow instructions, multitask, and take initiative.




- Ability to perform duties involving extended standing and safe stock handling, with accommodation where needed.
- Willingness to follow food safety and workplace policies and wear slip-resistant shoes.
- Previous food service or retail experience is an asset; training is provided.
- Cantonese or Mandarin language skills are an asset.

Benefits
- On-the-job training.
- Opportunities for advancement into supervisor roles.
- Supportive, team-oriented workplace.
- Group health and dental benefits for eligible full-time employees, subject to plan requirements and employee contributions.
- Slip-resistant shoe reimbursement, subject to company policy.
- Compensation is 18.25/hr plus tips

How to Apply Apply through Indeed with your résumé. Please include your weekly availability, preferred employment type, and earliest start date.

Application Questions

- Are you applying for full-time or part-time work?
- Which days and hours are you available each week?
- Are you available to work weekends and opening or closing shifts?
- When can you start?

Pay: $18.25 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Vision care

Work Location: In person

📌 Customer Service Representative (Vancouver)
🏢 Kam Wai Dim Sum Chinatown
📍 Vancouver

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