Elevate client relationships and drive revenue as a Customer Success Manager at Ascend. Help nonprofits maximize fundraising through innovative lottery programs in a hybrid work workplace.

As a Customer Success Manager at Ascend, you'll own client portfolios and stimulate lottery revenue growth. Your role focuses on influencing decision-makers and establishing strategies to enhance client investments in marketing and programming. You will also learn the skills necessary to become a world-class Customer Success professional in a dynamic growth setting.

Key Responsibilities

- Manage client relationships from initiation to ongoing support
- Identify growth opportunities within client accounts
- Develop strategies for increased client investments
- Upsell clients on additional lottery programming
- Follow up diligently to ensure steady progress

Requirements:
- Experience in sales, CSM, or revenue-focused roles
- Proven ability to influence decision makers
- Persistent approach to follow-ups and client engagement
- Strategic mindset connecting efforts to revenue
- Strong relationship-building skills, results oriented

Embrace the challenge of driving significant impact for nonprofits and foundations at Ascend.

📌 Customer Success Manager at Ascend (Toronto)
🏢 Ascend FS
📍 Toronto