17 Oct
|
AVEE
|
Quebec City
Customer Support Specialist (MOA) – Remote | Anywhere in Canada Full Time Remote At Avee Health, we're simplifying access to healthcare across Canada. We've helped over 200,000 patients connect with healthcare providers faster and more efficiently by removing operational barriers to care. Our platform connects patients, clinicians, and pharmacies through tools that support appointment scheduling, clinical workflows, and prescription management.
We are an operations-driven healthcare company, where customer support plays a critical role in shaping patient experience and improving how our platform evolves. We are expanding our fully remote support team and are looking for a full-time Customer Support Specialist to support patients across Canada.
Location: Remote – Anywhere in Canada Employment Type: Full-Time Support patients via phone, email,
and chat with professionalism and empathy Assist patients with appointment booking and general service inquiries Troubleshoot day-to-day operational and basic technical issues Collaborate closely with medical, operations, and technical teams to resolve concerns Share patient feedback to help improve internal processes and overall experience Excellent verbal and written English communication skills Proven experience in customer support or a similar role Comfortable using Microsoft Office, CRM systems, and web-based tools Comfortable working with basic operational and numerical data Able to work remotely with a secure internet connection Opportunities for professional growth and long-term development A supportive, collaborative, and fully remote team culture
📌 Customer Support Specialist (MOA) - Remote (Quebec City)
🏢 AVEE
📍 Quebec City