Are you organized, dependable, detail-oriented, and experienced in dental office administration?

Dentistry@Cornwall is looking for a Dental Clinic Administration Assistant to help manage the administrative side of our busy dental practice.

This is more than a traditional dental receptionist position. While you will assist with patients and front desk coverage when needed, your primary focus will be helping ensure the clinic's administrative systems, schedules, records, communications, and daily workflows stay organized and running smoothly.

We are a busy, well-established dental practice with a supportive team, modern facilities, and a strong focus on providing excellent patient care.

What You'll Be Responsible For

Your responsibilities will include

- Managing and maintaining patient records and administrative documentation
- Supporting treatment coordination and patient follow-up
- Managing insurance submissions, estimates, predeterminations, and related documentation
- Following up on outstanding insurance matters and patient accounts
- Monitoring schedules and helping ensure provider schedules remain productive and properly filled
- Contacting patients regarding appointments, outstanding treatment, recalls, and schedule openings
- Coordinating patient referrals and communication with specialists
- Managing incoming documentation, correspondence, and administrative requests
- Supporting billing, account reconciliation, and other clinic administrative functions
- Maintaining organized digital and physical records
- Helping coordinate communication between dentists, hygienists, assistants, and front desk staff
- Assisting with reception duties, phone calls, appointment booking, and patient check-in/check-out when required
- Helping improve administrative systems and workflows within the clinic





What We're Looking For We are looking for someone who is:
- Highly organized and able to manage multiple priorities
- Reliable and accountable
- Comfortable taking ownership of administrative responsibilities
- Professional and friendly with patients
- Proactive rather than waiting to be told what needs to be done
- Able to follow through on tasks and ensure nothing falls through the cracks
- Comfortable working in a busy dental environment
- A strong communicator and team player
- Confident using dental practice management software and computers

Experience
- Dental office experience: 2 years preferred
- Dental administration or dental reception experience strongly preferred
- Experience with dental insurance, billing, scheduling, and treatment coordination is an asset
- Dental or Medical Office Administration certification is an asset

Why You'll Enjoy Working With Us
- Competitive pay of $25–$27 per hour
- Full-time, Monday to Friday schedule
- No weekends
- Dental care benefits
- Extended health care
- Bonus opportunities
- Modern, well-established dental practice
- Friendly and supportive team workplace
- Opportunity to take ownership of an important administrative role within the clinic

If you are someone who enjoys keeping things organized, following through, helping patients, and making sure a busy dental clinic operates smoothly behind the scenes, we'd love to hear from you. Apply today to join the Dentistry@Cornwall team.

Pay: $25.00-$27.00 per hour

Expected hours: 37.0 per week

Benefits

- Dental care
- Extended health care
- On-site parking

Ability to commute/relocate:
- Cornwall, ON K6J 4P8: reliably commute or plan to relocate before starting work (required)

Experience:
- Dental receptionist: 2 years (required)

Work Location: In person

📌 Dental Clinic Administration Assistant (Cornwall)
🏢 DentistryAtCornwall
📍 Cornwall