Job Overview

We are seeking a dynamic and friendly Dental Receptionist to join our vibrant dental team! In this vital role, you will be the first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through the door. Your energetic and organized approach will help coordinate appointments, manage patient records, and facilitate effective communication between patients and the dental team.

If you thrive in a fast-paced environment and enjoy providing exceptional customer service, this is the perfect opportunity to showcase your administrative talents in a rewarding healthcare setting.

Duties

- Greet patients warmly and professionally, creating a positive first impression
- Schedule, confirm, and reschedule patient appointments using dental practice management software Open Dental.
- Manage multi-line phone systems to answer inquiries, direct calls, and handle appointment requests efficiently
- Maintain accurate patient records, including medical history and treatment notes, utilizing electronic medical records systems
- Verify insurance information and process billing or payments with clarity and precision




- Coordinate with dental staff to ensure smooth daily operations and patient flow
- Handle administrative tasks such as filing, faxing, scanning documents, and managing office supplies

Requirements

- Proven experience as a Dental Receptionist or in a similar front desk role within a dental office setting
- Strong knowledge of dental terminology and familiarity with practice management software like Open dental, Cleardent
- Excellent communication skills with the ability to interact effectively with patients and team members
- Proficiency in managing electronic medical records and insurance processing
- Experience working with multi-line phone systems in a busy office setting
- Demonstrated organizational skills with attention to detail in handling administrative duties
- Prior experience in medical or dental office settings is highly preferred

Join us to be part of a dedicated team committed to delivering outstanding patient care! This paid position offers an engaging work environment where your administrative expertise will make a meaningful difference every day. Pay: $22.00-$28.00 per hour

Work Location: In person

📌 Dental Receptionist (Waterloo)
🏢 North Dental Studio
📍 Waterloo