Position Overview

As the first point of contact, you’ll shape the patient experience and ensure the front desk runs with precision. We are seeking someone who communicates exceptionally well, stays focused, and thrives in a supportive but fast-paced environment.

We value individuals who are:

- Professional, articulate, and patient-focused
- Reliable and punctual with strong attendance
- Comfortable with digital, paperless workflows
- Able to stay organized and minimize distractions (phone use kept low)
- Eager to learn and committed to long-term growth

Responsibilities

- Greet patients and create a welcoming, polished experience
- Manage high-volume phone calls, emails, and patient communication
- Schedule and confirm appointments efficiently
- Process payments, insurance claims, and treatment estimates
- Coordinate with clinical staff to maintain smooth daily flow




- Maintain a neat and organized front desk
- Support administrative tasks and follow-ups with accuracy
- Treatment coordination, and coordination of benefits
- Use of MaxAssist and Open Dental

Qualifications

- Experience in dental reception or medical administration needed
- Strong verbal communication and customer service skills
- Professional appearance and demeanor
- Familiarity with dental software (OpenDental, MaxAssist are assets; training can be provided)
- High reliability and consistency in attendance are essential

Job Types: Full time, Part-time

Pay: $25.00-$40.00 per hour

Benefits

- Company events
- Dental care
- Paid time off

Work Location: In person

📌 Dental Receptionist / Front Desk Coordinator (North York)
🏢 Sovrle Dental
📍 North York