Who you are

- The ideal candidate is passionate about the Small & Medium Enterprises segment, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset

- Be passionate about ‘empowering every business everywhere’ and the idea of democratizing access to powerful tools that help SMEs thrive

- Have proven experience in engaging internal and external commercial and technical stakeholders to drive both solution development and adoption

- Have intermediate experience in financial services and/or payments with an understanding of competitive offerings, industry trends and profitability drivers

- SME banking or SME payment experience, international market knowledge/experience a plus

- Have a keen understanding of competitive offerings, industry trends and go-to-market considerations; ability to translate that understanding into meaningful action and enhancements

- Have demonstrated ability to work across divisional and regional boundaries; strong relationship management, influencing, presentation/verbal and communication skills

- Be self-motivated, a self-starter and a quick learner with ability to work independently and manage different priorities; thrives in a fast-paced environment; readiness to take-on stretch goals

What the job involves

- The Canadian Small & Medium Enterprises team is looking for a Director, Product Management to help drive our growth in the segment through solution innovation & commercialization,



value proposition enhancements (core & via partnerships), distribution of Mastercard products and solutions via channel distribution channels, and P&L; optimization

- Execute against our strategy to capture incremental segment share and help secure market, divisional leadership

- Analyze market trends, competition, and SME lifecycle journeys to inform product and go-to-market strategies, driving product differentiation and innovation

- Identify partnership opportunities to drive value proposition improvements and recent distribution channels

- Support and/or Lead the implementation of new product development initiatives, Product Line Strategy execution, and portfolio optimization activities in collaboration with Services

- Collaborate with cross functional stakeholders (e.g. O&T;, Finance, Legal, Marketing, Market Development, Account Management, Services, etc.) to deliver on role and business objectives (eg. portfolio growth, financial analysis/P&L; driver optimization, marketing & sales materials, product enhancements, etc.)

- Support business development and account management colleagues in customer-facing discussions to help advance SME objectives

- Collaborate with the broader Commercial & New Payment Flows team to help design and execute relevant use cases to advance digital solutions for the segment

- Work with other regional and divisional teams ensure sales readiness and training by developing necessary sales enablement tools for SMEs

📌 Director of Product Management (Toronto)
🏢 Mastercard
📍 Toronto