Position Details:

Position: Dispatcher

Site: South Shore Regional Hospital

Job Type: Full-Time

Hours: Monday thru Friday, 8am to 4pm

Payrate: $20.50/hour

Key Responsibilities:

- As the Dispatcher is the first line of contact for our clients, they must handle all calls in a professional and calm demeanor, providing exceptional customer service.
- Maintain a good rapport with all Paladin Employees and management staff, while being cognizant of the confidential information that must be handled and maintained by this position.
- Dispatch alarm response calls effectively, concisely, and within designated time frames.
- Respond to alarms in a timely manner while ensuring all account instructions are followed correctly.
- Accurately update alarm accounts
- Creation of hospital ID cards
- Complete any other tasks given by the Shift Supervisor/Site Supervisor
- This role will also be cross-trained as a team Security Officer in case re-deployment is necessary per business need

Prerequisites:

- Ability to lead, plan, organize, delegate and problem solve




- Ability to pay close attention to detail.
- Computer knowledge and proficiency in Microsoft Word, Excel and Outlook
- Ability to communicate effectively, both written and verbal
- Ability to deal with others effectively
- Ability to function effectively in a fast paced and stressful environment.
- Ability to demonstrate professionalism in all situations
- Ability to prioritize based on severity of the call
- Valid Intermediate First Aid & CPR - Level C (from a CSA-approved vendor)
- English (oral and written) fluency is a must
- Previous experience in dispatching, or a related field preferred

Why choose Paladin?

- Opportunities for training and career development.
- Competitive wage and benefits package.
- Free Uniforms
- Company paid Security license
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Get paid your way with flexible daily pay options!

📌 Dispatch Security Officer - South Shore Regional Hospital (Bridgewater)
🏢 Paladin Security
📍 Bridgewater