NOTE: Both a COVER LETTER and a RESUME are REQUIRED with your application.

Application deadline is Friday, October 23, 2026 at 3:00 p.m.

POSITION SUMMARY

Reporting to the Manager of Philanthropy or designate and serving residents of Windsor/Essex County as a vital member of a multi-disciplinary team, the key duties are to ensure accurate data entry and timely acknowledgement of gifts. This multifaceted role combines administrative support with donor services and event coordination, contributing to the organization's mission and operations. Attendance at Society fundraising and client-centred events is encouraged.

This is an in-person role. Remote work is not available.

- NOTE: Both a COVER LETTER and a RESUME are REQUIRED with your application.

Key Job Duties Reception & Front Office Support

· Serve as the first point of contact for clients, care partners, donors, volunteers, visitors, and community members, both in person and by telephone.

Donation Processing & Receipting

· Enter and maintain accurate donor and gift information in DonorPerfect or other donor management software, following established database procedures and processing timelines.

· Generate official tax receipts and donor correspondence in accordance with Canada Revenue Agency requirements and organizational policies.

Donor Relations & Communication

· Coordinate the preparation, merging, printing, signing, and mailing of donor correspondence related to appeals, major gifts, pledge payments, and fundraising campaigns.

· Maintain positive and respectful relationships with donors, families, community partners, and other stakeholders.

Donor Database Management & Reporting

· Maintain accurate and current donor records, including contact information, event participation, giving history, communication preferences, and recognition preferences.

· Conduct ongoing reviews of donor information to identify and correct incomplete, duplicate, or outdated records.

Memorial Giving Support

· Communicate professionally and compassionately with funeral homes and next of kin regarding in-memoriam donations, tribute notifications, and related processes.

· Maintain sensitivity, discretion, and confidentiality when handling memorial gifts and communicating with grieving families.

Administrative & Organizational Support





· Provide administrative support to the CEO and Senior Management under the direction of the Executive Assistant or designate.

· Support fundraising and client-centred events, including occasional events outside regular working hours.

Requirements

· College diploma or university degree in business administration, fundraising, communications, office administration, or a related discipline.

· Minimum of two years of related experience in an office, administrative, reception, or customer service environment with gift processing, donor services, or a nonprofit environment is preferred.

· Experience using Donor management systems (Raiser’s Edge) is an asset.

· Advanced proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, mail merges, and report preparation.

· Strong business writing, editing, proofreading, and correspondence-preparation skills.

· Ability to communicate clearly, compassionately, and professionally with donors, clients, care partners, visitors, and members of the public.

· High level of accuracy, attention to detail, and commitment to data integrity.

· Knowledge of Canada Revenue Agency charitable receipting requirements is an asset.

· Annual influenza and COVID vaccinations are highly recommended to protect clients, staff, and the community.

Key Competencies

· Strong interpersonal and communication skills, with an outgoing, patient, compassionate, and professional approach.

· Strong organizational, time-management, prioritization, and multitasking skills.

· Ability to manage a busy, multi-focused role involving frequent interruptions, and shift effectively between reception, donor services, data entry, correspondence, administrative work, and unexpected requests throughout the day.

· Ability to remain calm, welcoming, and accurate while responding to telephone calls, visitors, deadlines, and interruptions.

· Ability to work independently while contributing cooperatively within a team environment.

· Strong judgment, initiative, problem-solving skills,



and attention to confidentiality.

· Ability to prepare and customize reports for analysis and organizational decision-making.

· Commitment to ASWE’s mission, high-quality service delivery, and ongoing learning and professional development.

Working Conditions

· This is a full-time, in-person position working 37.5 hours per week, normally Monday through Friday from 8:30 a.m. to 4:30 p.m.

· Work from home is not available.

· Work involves regular direct contact with persons living with dementia, care partners, donors, volunteers, visitors, and members of the public.

· This is a high-interruption, multi-focused position requiring frequent transitions between reception, telephone inquiries, donor processing, data entry, correspondence, and administrative responsibilities.

o Duties are performed primarily in a computerized office environment with extensive keyboarding and use of donor management software, email, electronic filing systems, and Microsoft Office applications.

· Prolonged periods of sitting and computer work are required, with regular standing, bending, reaching, and movement throughout the office.

· Occasional light lifting of up to 20 lbs may be required, including moving office supplies, files, banker’s boxes, event materials, or small equipment.

NOTE: is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

Commitment to Equity and Inclusion: ASWE is committed to fostering a diverse and inclusive work environment. We welcome and encourage applications from people of all backgrounds. Accommodations are available throughout the recruitment process for applicants with disabilities or those requiring assistance.

NOTE: Both a COVER LETTER and a RESUME are REQUIRED with your application.

Job Types: Permanent, Part time

Pay: From $21.51 per hour

Benefits

- Employee assistance program
- On-site parking
- Wellness program

Ability to commute/relocate:
- Windsor, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Do you have at least two years experience working in an office environment?

Education:
- AEC / DEP or Skilled Trade Certificate (required)

Experience:
- Fundraising & Philanthropy Occupations: 2 years (preferred)

Work Location: In person

📌 Donor Relations Coordinator (Windsor)
🏢 Alzheimer Society of Windsor u0026 Essex County
📍 Windsor