Job Summary: The Donor Outreach Coordinator will be responsible for communicating to our current and past donors. This role requires excellent communication skills, strong organizational abilities and the confidence to conduct outreach through phone calls to secure donations. This position is a short-term assignment until the end of November with a potential extension into December working in the evenings from Monday to Thursday and Saturday morning.

The ideal candidate is detail-oriented, customer-focused, and able to manage multiple tasks in a fast-paced workplace.

Key Responsibilities and Duties:

- Respond professionally to phone calls, emails and inquiries
- Ongoing liaison by phone, text and email with donors.
- Build and maintain positive relationships with community partners and donors.
- Ensure confidentiality and accuracy when handling sensitive information.
- Maintain accurate records of donation requests and communications.
- Maintain a safe working environment as required by the Organization and OHSA.
- Other duties as assigned.

Works within the policies, procedures and regulations as required by the Company and under the Occupational Health and Safety Act.

Qualifications:





- Excellent verbal and written communication skills
- Professional phone etiquette and customer service skills
- Ability to multitask and prioritize competing responsibilities
- High work ethic, positive attitude and ability to work independently and as part of a team
- Proficient with MS Office (Outlook, Excel, Word)
- Strong cold calling and outreach experience with the ability to confidently engage potential donors or partners considered an asset.
- Post-Secondary Education in Office/Business Administration considered an asset
- Loves Christmas is an asset

Physical & Psychological Working Conditions/Requirements:

- Requires concentrated time and focus on a computer screen for long periods
- Job requires ability to sit/stand for extended periods of time

Pay: Up to $22.00 per hour Expected hours: 12.0 – 15.0 per week

Benefits

- Casual dress
- On-site parking

Education:
- Secondary School (required)

Experience:
- Microsoft Office: 1 year (required)
- Office / Warehouse: 2 years (required)

Language:
- Fluent English (required)

Work Location: In person

📌 Donor Outreach Coordinator (Etobicoke)
🏢 Holiday Helpers Canada
📍 Etobicoke