Enterprise Conversational AI Lead – CCaaS & IVR (Manitoba)

17 Oct

BMO

Manitoba

17 Oct

BMO

Manitoba

BMO Financial Group is seeking a Conversational AI Specialist to lead discovery and development of AI experiences at the Virtual Connect contact centre. You will collaborate with technology, analytics, design, risk and business leaders to deliver scalable, enterprise-grade conversational AI solutions that power Natural Language IVR and related interfaces.

The role requires a solid background in Conversational AI, contact center operations, and experience with CCaaS platforms such as Amazon

📌 Enterprise Conversational AI Lead – CCaaS & IVR (Manitoba)
🏢 BMO
📍 Manitoba

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