Imperial Brady is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in Canada, we proudly serve Canadian businesses and communities with the highest standards of quality, reliability, and service.

A Deep Canadian Legacy

Imperial Brady Canada is deeply rooted in the country, with over 135 years of Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia—ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in Canada.

Trusted by Canadian Businesses

We are a key distributor partner to many Canadian manufacturers, supporting long-standing relationships and ensuring the timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local touch.

Imperial Brady Canada, leading national distributor, has a job open in Mississauga, ON. Under general supervision, perform a variety of routine and some non-routine clerical/accounting functions in accordance with standard procedures in one or more of the following areas: accounts receivable or related financial area. Provide a variety of staff support services to a department or group of professionals.

Requires independent thinking and ability to make independent decisions within established guidelines Contacts other departments and/or outside agencies to resolve problems. Duties and tasks reflect substantial variety and complexity. Reviews and monitors credit sources and credit files performs routine credit checks and obtains supplementary information.





Responsibilities

- Create, amend and administer customer accounts on a daily basis.
- Support the analysts through reference & tax certificate detail verification.
- Exhibit multitasking abilities by working on several different duties within the department.
- Ability to work in a high workflow environment.
- Answer telephone calls & emails to resolve department and company related inquiries with regards to all credit related issues.
- Manage daily receipt of payment by ck and mail through Richmond Hill office and assist with daily ck deposit/clearing and recording.
- Establish and maintain positive relationships with customers both internal and external.
- Customer contact (via phone and email).
- Collect and resend customer statements, invoices, and shipping documents when requested.
- Respond to and troubleshoot billing discrepancies and account set-up issues collaborating with all impacted areas including Credit AR, Sales, Customer Service and Credit Support Teams.
- Create and maintain Credit Card tokens.
- Responsible for keeping credit team, sales associates and management informed of any customer changes (operations, trending etc.) that might affect collections, sales opportunities, profit and/or bad debt exposure.
- Responsible for general file maintenance (Accounts Payable contacts, email addresses, telephone numbers).
- Respond to and circulate trade credit references.




- Monitor Credit AR Group Mailbox/Fax receipts and respond to inquiries or distribute accordingly to responsible parties.
- Other tasks as requested by Credit Manager.

Qualifications:
- Minimum One (1 year) experience in Accounts Receivable role.
- B2B would be an asset but not mandatory.

- Demonstrates proficiency in PC applications, Microsoft Outlook, Excel, Word and other applications as required.
- Strong communication skills, both written and oral with a clear speaking voice.
- Strong attention to detail and well organized.
- Solid time management skills.
- Self starter with ability to multitask.
- Ability to work in a team environment or on an independent stretch goal.
- High school diploma or equivalent.

Working /Other Conditions:
- Hybrid work model.
- Indoor office environment.
- Ability to work in a fast-paced environment.
- Prolong periods of sitting, and computer and phone use.

This position has an annual salary range of $55,000.00 to $60,000.00. At Imperial Brady, we offer an exciting environment in which to work, learn, and grow professionally. We are excited to continue to invite talented individuals with a passion for excellence to join our team. As a family-owned and operated company, we value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. If you require any support in the application process, including disability accommodation, please contact [email protected].

📌 Financial Services Support Specialist (Mississauga)
🏢 Imperial Brady
📍 Mississauga