NEW: Opening December 2026, Dakota Dunes Thermal Spa

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview The Dakota Dunes Thermal Spa is seeking a Food and Beverage Supervisor to join our opening team.

Reporting to the Food and Beverage Manager, the F&B; Supervisor will provide hands-on leadership during assigned shifts and support the smooth daily operation of Prairie Rose Kitchen, bar service, Red Willow Café (Grab & Go), and mingle areas. This role is ideal for someone who enjoys being present on the floor, supporting a team, connecting with guests, and helping create a positive and welcoming service workplace.

Key Responsibilities

- Provide day-to-day leadership and support to the F&B; team.
- Assist with coordinating servers, bartenders, bussers/food runners, and Grab & Go attendants.
- Support smooth service flow, staff breaks, and daily shift organization.
- Ensure opening and closing duties are completed.
- Maintain high standards of guest service, cleanliness, and presentation.
- Work collaboratively with the culinary team on timing, quality, shortages, and service recovery.
- Assist staff with guest concerns and service recovery when needed.
- Support the onboarding, training, and coaching of team members.
- Ensure established food safety, responsible alcohol service, and operating procedures are followed.
- Support accurate POS use, discounts, voids, complimentary items, cash handling,



tip procedures, and end-of-shift reporting.
- Ensure established food safety, sanitation cleanliness standards, responsible alcohol service, and operating procedures are followed.
- Monitor service supplies and inventory and communicate product or supply needs to the F&B; Manager.
- Assist with receiving and organizing deliveries as required.
- Communicate important guest, staffing, or operational updates to the F&B; Manager in a timely manner.
- Provide shift-level leadership when the F&B; Manage is not on the floor.
- Monitor service pace, table status, guest satisfaction, and team performance throughout the shift.
- Report accidents, hazards, equipment concerns, and other safety issues promptly.
- Coach employees in real time and provide practical support during peak periods.
- Complete shift handovers, closing checks, cash/POS requirements, and incident documentation as assigned.
- Ensure service feels attentive and polished while respecting the relaxed pace and atmosphere of a thermal spa.
- Guide guests through menus and confidently explain ingredients, dietary options, beverages, and spa appropriate recommendations.
- Encourage thoughtful upgrades and additional purchases without creating pressured sales experience.
- Recognize guest cues and adapt service style to individual needs.




- Support training documentation, performance feedback, and operational improvement.
- Assist with server, host, busser, and food-runner training and mock services.
- Participate in menu tastings and product knowledge training.

Qualifications

- Minimum 3 years’ experience in food and beverage, restaurant, café, or hospitality operations.
- Previous leadership or supervisory experience is preferred.
- A genuine passion for hospitality and creating positive guest experiences.
- Ability to work in a rapid-paced environment and manage multiple priorities.
- Strong communication, organization, problem solving and teamwork skills.
- Familiarity with POS systems and opening/closing procedures.
- Knowledge of food safety and responsible alcohol service.
- Serve It Right Saskatchewan (SIRS) certification.
- Safe Food Handling Certification is an asset.
- WHMIS certification is preferred.
- First Aide and CPR certification is an asset.
- Minimum 19 years of age.
- Ability to work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Compensation & Benefits

- Competitive salary commensurate with experience.
- Performance-based incentive program.
- Shuttle service is available from Saskatoon.
- Comprehensive health benefits and employee discounts.
- Professional development and advancement opportunities.

Join Our Team Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.

📌 Food & Beverage Supervisor - SPA (Saskatoon)
🏢 Dakota Dunes Resort
📍 Saskatoon